FAQ

Frequently Asked Questions

Do your boots run true to size?

Yes. Our boots are built using standard U.S. sizing and run true to size for most customers. If you’re between sizes, we suggest sizing down. Still unsure? Check out our Sizing & Fit Guide.

What if the boots don’t fit?

No problem. We offer free returns and exchanges within 30 days. Just reach out and we’ll send you a prepaid return label. Full details are on our Shipping & Returns page.

Where are the boots made?

Every pair is handcrafted in León, Mexico — a city known for its world-class leatherwork. We work with a small, independent bootmaker who uses full-grain leather and traditional techniques. You can read more about it on our Why León? page.

How long does shipping take?

Orders ship from Texas and typically arrive within 3–5 business days. You’ll receive tracking info once your boots are on the way.

Do you offer gift cards?

Yes! You can purchase a digital gift card right here.

Do you have more products coming?

Yes — we’re just getting started. We plan to release new styles, colorways, and limited runs. If you want to be first in line, join our email list at the bottom of this page.

Do you make women’s boots?

Not yet, but it's on the roadmap. Right now, we’re focused on perfecting the classics — and building trust. Women boots coming soon!

Is checkout secure?

Yes. Our store is uses industry-standard SSL encryption to keep your payment information safe. We never store your credit card info ourselves.

Need to reach us?

We’re a small team, but we respond quickly. Visit our Contact Us page and we’ll get back to you as soon as possible.